Privacy Policy

This policy applies to all customers and visitors to the website and this policy should be read alongside, and in addition to, our terms and conditions.

When placing an order

Denbies Candles will require you to submit the following information when ordering online (but not limited to):

Contact details such as email address and telephone number

We will use this information as follows:

  • To process your order, send confirmation & dispatch notifications
  • To ship your order
  • To contact you if we have any queries relating to your orders
  • To provide this information if required by law

By using this site, we take that as an acceptance to use and collect your data.

Denbies Candles will not pass on your contact details to any 3rd parties.

Website host

The website host is Create Ecommerce who will also have access to your details.  By using this site you agree to Create Ecommerce to collect your data.  Create Ecommerce do not pass your data onto any 3rd parties.

Website cookies

When you visit you will see a message bar advising that the website is using cookies to ensure you get the best experience on our website. By giving your consent to the placing of those cookies you are enabling Denbies Candles to provide a better service. If you wish, you can disable cookies in your internet browser settings.

All cookies used by this website are used in accordance with relevant UK and EU cookie law.

The website may place cookies that are required for the operation of the website. They include for example cookies to allow you to log in to secure areas of our website and using the ecommerce shopping facilities.

For more information on cookies including how to disable them please refer to

Third party websites

This website may include links to third party websites.  We are not responsible for any content on these website and recommend that you read the relevant privacy policies and terms and conditions relevant to these organisations.